Abstract
This article examines the importance of job satisfaction in the food service industry, where employees' work involves intense interpersonal interactions, the need to maintain service standards, and work under significant pressure. Therefore, studying the relationship between job satisfaction and employee performance in food service organizations is of both theoretical and practical interest. The scientific literature contains a significant body of data on employee job satisfaction and its impact on various aspects of professional performance. However, the relationship between job satisfaction and employee performance in food service organizations remains understudied. Of particular interest is the study of this relationship in the context of the high intensity of customer interactions typical of this industry .